Need further assistance? Please fill out this form and we will reply to you via email :) 
You can also contact us directly at support.uk@marcellashop.com and we'll get back to you within 1-2 business days.

Marcella UK

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Yes, we do offer e-gift cards! You can find them&#xA0;<a href="https://www.marcellanyc.com/products/e-gift-card" style="text-decoration:none;"><span style="font-size: 11pt; font-family: Arial; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">here</a><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.

Yes, we do offer e-gift cards! You can find them here.

Do you offer gift cards?

Orders

What size am I?

What happens if a product is not available?

How can I leave a review for a product I purchased?

Products & Sizing

How can I check my order status?

How fast are orders processed?

Can I cancel my order or change my address?

What forms of payment do you take and what currency are your prices in?

Why did I receive a Marcella tote with my order?

What if my items are damaged, defective, or incorrect?

How long will it take for my order to arrive?

What is your order processing time?

Do you offer expedited shipping?

How much does shipping cost?

How do customs duties and fees work?

Where can I find my tracking number?

What if my package is lost or stolen?

Shipping & Delivery

What does clearance mean?

Can I return clearance items?

What is the difference between a sale and a clearance item?

What is "final sale"?

Something I ordered is now on sale? Will you match the new price?

Can I get a promo code for my order?

Why isn’t my promo code working?

Sales & Discounts

What are your return requirements?

How do I start my return or exchange?

Returns & Exchanges

Who is Marcella?

What is Design That Matters (four pillars)?

Democratizing Design

Social Impact (the school days project)

Ethical Production

Sustainability

Our Mission

What fabrics are used for your designs?

How do I care for my Marcella pieces?

Fabrics Page

Do you offer gift cards?Updated 6 months ago